Our FAQ

Our best rates are always available on our website – book either direct online or using our enquiry form.

Breakfast
Our rich breakfast buffet is available Monday to Friday from 06:30 to 10:00 in the restaurant. On weekends and holidays from 07:30 to 11:30.

Lunch & Dinner
Our "Lounge56" is open for you daily from 11:30 to 14:00 and 17:00 -01:00. Kitchen closing time is 21:00.

For a table reservation, our service team members are at your disposal. Choose 122 or 123.

Vouchers can be purchased in the hotel or by telephone. If you buy a voucher by telephone, you can pay using credit card or bank transfer. Upon receipt of the payment, we will send you the vouchers. Hotel vouchers can be used for overnight stays as well as in the restaurant.

Please call us before your visit: Tel. 0371 3341 0 or send an e-mail to info@co56.de informing us that you would like to redeem a voucher stating the voucher number and the date of your visit – and your journey can begin!

Yes. Please dial (0) to make an external call. If you would like to contact another room, dial the room number, if calling a room on the 0 floor, dial 6 before the room number. Room rates include all national calls which can be made free of charge.

We are happy to provide additional bedding and pillows as well as bedding for allergy sufferers upon request.

Simply hang the “Do not disturb” card on your door. Please note that if this sign is hanging on your door rooms will not be cleaned and you will also not receive any messages.

We can provide an iron and ironing board upon request.

Our rooms have a flatscreen TV with integrated radio and video text. A radio is integrated in the television. Use the remote control to select the programmes.

Rooms do not have a safe but you can leave valuables at reception where they will be kept in a safe. You will be provided with a key upon signing for this. Please note that the hotel is unable to assume liability for the loss of any personal valuables and that liability is limited in accordance with German law.

For the sake of the environment there is no daily cleaning of the rooms. If you need new towels, please contact the reception.

In our hotel store you can find, around the clock, shaving kits, toothpaste, toothbrush and sewing kits etc.

Our rooms offer highspeed wifi (after registering for our newsletter). Choose the “c/o56” network, open the browser and select "co56Guest". Then confirm the terms of use and general terms and conditions. You can then use the internet on as many devices as required.

All rooms are air conditioned and the temperature can be individually regulated using a thermostat. The air conditioning system incorporates a full heating system – simply turn the dial towards + to heat and - to cool.

You will find a large hotel store in the foyer, where you can buy daily necessities, cool drinks and small snacks around the clock.

If you have a technical fault or cleanliness problem to report, please contact reception for immediate assistance. Dial 704.

Please inform reception immediately if you have lost your room card. Rooms cards must be left at reception before departure.

For the sake of the environment, there is no daily cleaning of the rooms. If you need new towels or room cleaning, please let the front desk know. Dial 704

Ab 01.01.2024 führt die Stadt Chemnitz eine Bettensteuer für Geschäftsreisende und Privatreisende in Höhe von 5% auf den Übernachtungspreis ein. Dieser Betrag wird vor Ort aufgeschlagen und separat auf der Rechnung ausgewiesen.

Rooms are available from 3.00 pm and must be vacated by 12 noon on the day of departure.

If you require early check-in or late check-out, please contact reception.

Early check-in from 12.00 noon and late check-out until 4.00 pm are now charged as follows:

For direct bookings at time of reservation €32
If booking at check-in or after reservation €35

In our foyer you will find our large hotel store. There you can get a coffee to go.

You can jog in the Küchwald forest or by the Schloßteich pond. The route is provided on an A4 map at the main entrance. Here you will also find towels and home-made lemonade for refreshment – help yourself!

If you do not find what you are looking for in our hotel store, we recommend the SACHSEN-ALLEE CHEMNITZ with drugstore, pharmacy and many stores. Approx. 3 km / 7 min by car, from the hotel.

See also https://www.sachsenallee.de/

If you would like to hire a car or book a taxi contact reception.

Reception can arrange a shuttle service for you, if required, in association with our partners.
Dial 704.

Guests can use our underground garage for parking their cars for €14 per vehicle / night. Validate your ticket at reception before exiting.

Free parking is available on the street by the hotel.

Would you like to surprise someone with flowers? Our reception staff are happy to help – dial 704.

To make your stay with your baby as comfortable as possible we offer the following: cots with bedding | babysitter contacts | high chairs. Please contact reception.

We are happy to ensure you get up on time – please contact reception. Our reception staff always do their best to ensure that you are woken on time but we cannot fully exclude technical or human error. Please therefore understand that we are unable to assume liability for any possible losses due to wake-up errors. Compensation claims are not possible. Dial 704

You can print or photocopy documents at reception. Dial 704.

Photocopy charge: €0.30 per copy.

Please contact reception – there is no charge for sending faxes or scans.

Fax: +49 371 3341 777

For documents and scans: scanning and sending documents to guest’s mail address is possible. The downloading of documents from a USB stick is only possible if this can be read by the Ricoh printer. External USB sticks may not be used on our network PCs.

You are welcome to leave your stamped mail at the reception and we will post it for you.

Dresden ca. 80 km / 60 mins. by car

Leipzig ca. 110 km / 75 mins. by car

Berlin BER ca. ca. 238 km / 2.5 hours by car

Dogs are welcome at c/o 56 Chemnitz and are charged at €20 per stayv(excluding food).

PLEASE NOTE: dogs are not permitted in the beds!

We accept American Express, Diners Club, Mastercard and VISA.

A limited number of smoker rooms are available. Please state when booking.

There will be a cleaning charge of €150 if guests smoke in a non-smoking room. Guests may also smoke in our smoking areas where ashtrays are provided – these are located at the hotel’s main entrance and on the conference terrace on floor 0.

Whether event room, sun terrace, bar or restaurant: with 386 m² of fully equipped event space for up to 450 guests, c/o 56 Chemnitz offers many flexible options for your conferences, meetings, events and presentations as well as private functions. Our event partners of many years can also arrange suitable entertainment. For further details contact 118.

You can be contacted 24/7:

c/o 56 Chemnitz | Salzstraße 56 | 09113 Chemnitz | Tel: +49 371 3341 0 |
Fax: +49 371 3341 111 | E-mail: info@co56.de

You can also be contacted in your room by telephone:
+49 371 3341 + your room number.

For rooms on the ground floor, "6" must be dialed before the room number instead of "0".
e.g.: Room 042 → +49 371 3341 +642

Reception will take a message if you are not in your room.

If you have an electronic device or mobile which does not fit into our standard European plugs, reception will be able to provide you with a suitable adapter or charging lead.

The hotel c/o56 has a pool, a sauna and a fitness area with equipment for working out. Currently, however, these areas are closed for renovation work until probably fall 2023.

Please inform our staff if you suffer from an allergy and require special bedding at the time of booking. If you have a food allergy or intolerance and require special meals, please inform our waiting staff.

In the case of an emergency please contact reception. Dial 704.

Contact rescue services on (0) 112.

Please contact reception. Dial 704.

Fire extinguishers are located on every floor – please see the escape route map for exact locations.

The emergency exit to be used in the case of an emergency are shown on the emergency plan on your room door. All guest rooms and public areas are fitted with smoke detectors. If you notice a fire, contact the switchboard and state the location. Fire extinguishers are located on every floor and should only be used for incipient fires. Please note the instructions in your room and on the emergency exits which are indicated by green signs. In the event of an emergency, please also observe the loudspeaker announcements for the evacuation.

Environmental protection is something which is very important to us and refillable soap dispensers, variable towel changing, a breakfast buffet which uses as little packaging as possible, waste separation/recycling and much more are matter of fact for us.

You can also help us to save the planet:

Switch off lights and TV if you are leaving the room by removing the key card from the energy box.

Make sure taps are properly turned off.

Use towels more than once.

Use the wastepaper bin in your room for paper and the bin in the bathroom for everything else.

Place empty bottles next to the bin.

Your opinion is important to us and we therefore send guests a questionnaire at the end of their stay. We would really appreciate it if you could help us to improve our service and send us your feedback. Many thanks!