T&C

I. Scope

1. These Terms and Conditions of Business apply to contracts for permitting the use of hotel rooms on a rental basis for accommodation, as well as all other services and deliveries rendered and provided by the hotel for the customer.
2. Subletting or re-letting, transfer of use of the rented rooms, use of the rented hotel rooms for purposes other than accommodation, for public invitations or other advertising measures, for job interviews, sales and similar events and use of hotel space outside the rented rooms shall be subject to prior written approval by the hotel and may be made conditional on payment of additional remuneration. Section 540(1), sentence 2, BGB (German Civil Code) does not apply.
3. We hereby object to the customer’s terms and conditions of business. They shall only apply if this has been expressly agreed beforehand in writing.
4. Furthermore, the additional terms and conditions agreed upon at the time of entering into the contract shall apply in each case.

II. Entering into a contract, contracting party; statute of limitations

1. The contract shall be brought about by way of the hotel’s acceptance of the customer’s application. The hotel is free to confirm the room booking in writing.
2. The contracting parties are the hotel and the customer. If a third party has booked on behalf of the customer, such a third party shall be liable to the hotel with the customer as joint and several debtors for all obligations resulting from the hotel accommodation contract.
3. As a matter of principle, all contractual claims against the hotel shall fall under the statute of limitations one year after the statutory commencement of the limitation period. Claims in the case of intentional acts are excluded from this. Claims for damages shall fall under the statute of limitations in five years irrespective of parties’ knowledge.
4. The customer undertakes to notify the hotel, without request, no later than upon entering into the contract, that use of the hotel’s services is likely to jeopardise the smooth operation of the hotel, its security or its public reputation.

III. Services, prices, payment, setting off

1. The hotel undertakes to keep the rooms booked by the guest available and render the agreed services.
2. The customer undertakes to pay the hotel’s applicable or agreed prices for permitting the use of rooms and the other services used by the customer. This shall also apply to the hotel’s services and expenses for third parties arranged by the customer.
3. The agreed prices include the respective statutory value added tax. If more than four months elapse between entering into and executing the contract, and the statutory value added tax changes during this period, the prices shall be adjusted accordingly. If the period between entering into and executing the contract exceeds four months and if the price generally charged by the hotel for such services increases, the hotel may increase the contractually agreed price by a reasonable amount, not more, however, than 5%. For each additional year between entering into and executing the contract extending beyond the four months, the upper limit shall increase by a further 5%. If the value added tax rate changes on the date of rendering of the service, the respective agreed prices shall change accordingly. The hotel shall be entitled to subsequently charge the increase in value added tax.
4. Furthermore, the hotel may amend the prices if the customer subsequently requests changes in the number of rooms booked, the hotel’s services or the guests’ length of stay and the hotel agrees to these.
5. The hotel’s invoices for which a due date is not stated are payable without deduction no later than 10 days following receipt of invoice. The hotel is entitled to render accrued claims due at any time and demand payment without delay. In the event of default in payment, the hotel shall be entitled to charge the currently applicable statutory default interest in the sum of 8% or, in the case of legal transactions involving a consumer, in the sum of 5% above the base interest rate. The customer shall reimburse the hotel for reminder costs in the sum of EUR 5.00 for each reminder following the occurrence of default. All other costs incurred in the course of collection shall be borne by the customer.
6. The hotel is entitled to demand a reasonable advance payment or security deposit from the customer upon entering into the contract or thereafter. The amount of advance payment and the payment dates may be agreed in writing in the hotel accommodation contract.
7. The customer may offset or reduce a claim of the hotel with an acknowledged, res judicata or undisputed claim.
8. Pets may only be brought along following prior approval by the hotel and, if necessary, against payment.

IV. Cancellation by the customer (cancellation / non-utilisation of the hotel’s services)

1. Cancellation by the customer of the hotel accommodation contract entered into with the hotel is excluded. Rescinding the hotel accommodation contract is subject to written approval by the hotel. If such approval is not granted, the agreed price in accordance with the contract shall be payable, including if the customer does not make use of the contractual services.
2. If the hotel and the customer have agreed in writing on a date for cost-free cancellation of the contract, the customer may cancel the contract up to that date without triggering claims for payment or damages on the part of the hotel.
3. The hotel is free to demand the contractually agreed remuneration and apply a flat-rate deduction for saved expenses. In this case, the customer undertakes to pay at least 90% of the contractually agreed price for overnight accommodation with or without breakfast as well as for package arrangements with third party services, 90% for half-board and 90% for full-board arrangements. The customer is free to furnish proof that the aforementioned claim did not arise or did not arise in the amount requested.
4. In the case of rooms not used by the customer, the hotel shall credit the income from renting the rooms to other parties and the expenses saved.

V. Cancellation by the hotel

1. Insofar as the customer’s right to cancel free of charge within the time limit has been agreed in writing, the hotel shall be entitled, for its part, to withdraw from the contract during this period if there are enquiries from other customers for the contractually booked rooms and, when asked by the hotel, the customer does not waive his/her right to cancel within a period set by the hotel. This applies accordingly in the case of granting an option if there are other enquiries and the customer is not prepared to make a firm booking within a period set by the hotel when asked by the hotel. In this case, a firm booking means that a hotel accommodation contract is entered into as of this date and the originally agreed, free, cancellation period is rendered inapplicable.
2. The hotel shall be entitled to withdraw from the hotel accommodation contract if an agreed advance payment, or one demanded above in accordance with sub-section, III, No. 6, is not made, including following expiry of a reasonable additional period set by the hotel.
3. Furthermore, the hotel shall be entitled to withdraw from the contract without notice for factually justified reasons, for example if force majeure or other circumstances for which the hotel is not responsible make it impossible to execute the contract, rooms booked under misleading or false statements of material facts, e.g. regarding the person as a customer or the purpose; the hotel has reasonable grounds to assume that use of the hotel services may jeopardise the smooth operation of the business, the security or the public reputation of the hotel without this being attributable to the hotel’s sphere of control or organisation; a breach of Section I, No. 2, above applies.
4. The customer shall have no compensation claim in the event of justified withdrawal by the hotel.
5. The hotel may prevent unauthorised interviews, sales and similar events from taking place or demand that they be cancelled.
6. If the hotel has a claim for damages against the customer in the event of withdrawal in accordance with numbers 2, 3 and 5 above, the hotel may render the claim payable on a flat-rate basis. In such a case, Section IV, No. 4, sentences 2 and 3, shall apply accordingly. In these cases, the customer shall be free to furnish proof that no damage has occurred or that less damage occurred than stated.

VI. Provision of rooms, handover and return

1. The customer shall not be entitled to the provision of specific rooms unless this has been expressly agreed in writing in the hotel accommodation contract.
2. Booked rooms are available to the customer from 3.00 p.m. on the agreed day of arrival. The customer has no entitlement to provision of rooms at an earlier time. Unless a later arrival time has been expressly agreed or the room in question has been prepaid, the hotel has the right to assign booked rooms to other parties after 6.00 p.m. without the customer being able to derive any claim against the hotel from this. This provision does not affect the hotel’s claims in accordance with sub-section IV.
3. On the agreed day of departure, the rooms must be vacated and made available to the hotel by 11.00 a.m. at the latest. If the guest fails to ensure that the rooms are available at this time by vacating and releasing the room, the hotel may demand the full price for an additional day. Payment of the room rate does not affect further-reaching claims for damages by the hotel. If the hotel needs to accommodate guests in another hotel due to the delayed vacating of the room, the customer shall bear all costs incurred in this respect. The customer’s contractual claims shall not be established by this. The customer is free to furnish proof that the hotel does not have a claim or has a significantly lower claim for remuneration for use of a hotel room.

VII. Liability on the part of the hotel

1. The hotel shall be liable by way of diligence of a prudent businessman for its obligations resulting from the hotel accommodation contract. The customer’s claims for damages in this context are excluded. Excluded from this are damages resulting from loss of life, physical injury or detrimental effects on health if the hotel is responsible for the breach of duty, other damages based on an intentional or grossly negligent breach of duty by the hotel and damages based on an intentional or grossly negligent breach of duties typical of the contract on the part of the hotel. In the event of disruptions or faults in the hotel’s services, the hotel shall endeavour to rectify such disruptions or faults upon gaining knowledge of these or following notification without delay by the customer. In other respects, the customer undertakes to inform the hotel in good time of the possibility of extraordinarily significant damage. The customer undertakes to take acceptable action on its part to remedy the disruption and minimise any potential damage.
2. The hotel shall be liable to the customer for items brought into the room in accordance with the statutory provisions, i.e. up to one hundred times the room rate, up to a maximum of EUR 3,500, and for money, securities and valuables up to EUR 800 provided these were kept in the locked room safe. Money, securities and valuables may be kept in the hotel safe up to a maximum value corresponding with the respective hotel’s sum insured. The hotel recommends making use of this option. Liability claims shall expire unless the customer notifies the hotel without delay after becoming aware of the loss, destruction or damage. (Section 703, BGB). Liability shall only apply if the rooms or containers in which the items were left were locked.
3. Insofar as a parking space is made available to the customer in the hotel parking area, including for a fee, this does not constitute a safekeeping contract. The hotel shall not be liable for the loss of or damage to motor vehicles parked or manoeuvred on the hotel’s property or for their contents. There is no obligation on the part of the hotel to monitor the parking space. Any damage must be reported to the hotel without delay. The above number 1, sentences 2 to 4, apply accordingly.
4. The hotel provides wake-up calls with the utmost care. Liability shall not be assumed. Messages, mail and consignments of goods for the guests shall be handled with care. The hotel shall undertake the delivery, safekeeping and, on request, forwarding of the same against payment. The above number 1, sentences 2 to 4, apply accordingly. (General Terms and Conditions of Business for the Hotel Accommodation Contract, page 3 of 3)
5. Any items left behind by the customer shall only be forwarded at the customer’s request, risk and expense. The hotel shall keep the items for three months, after which they shall be handed over to the local lost property office if there is an identifiable value. If there is no identifiable value, the hotel reserves the right to destroy the items following expiry of this period.

I. Scope

1. These General Terms and Conditions of Business apply to contracts for permitting the use of the hotel’s conference, banquet and event rooms to stage events such as banquets, seminars, conferences, exhibitions and presentations etc., as well as all the hotel’s other services and deliveries in conjunction with these.
2. The surrender for use, subletting or re-letting of the rooms, areas or showcases provided as well as the invitation to and conducting of interviews, sales or similar events shall be subject to prior, written, approval by the hotel. Section 540(1), sentence 2, is eliminated by way of agreement.
3. We hereby object to the customer’s terms and conditions of business. They shall only apply if this has been expressly agreed beforehand in writing.
4. Publications of any kind in which reference is made to the venue shall be sent to the hotel in good time in advance for information. They are subject to authorisation by the hotel.
5. Furthermore, the additional terms and conditions agreed upon at the time of entering into the contract shall apply in each case and may be viewed/requested by the hotel.

II. Entering into a contract, contracting party; statute of limitations

1. The contract shall be brought about by way of the hotel’s acceptance of the customer’s application.
2. If the customer is not the organiser, or if a commercial agent is commissioned by the organiser as organiser, the organiser shall be liable to the hotel with the customer as joint and several debtors for all obligations resulting from the contract.
3. The hotel shall be liable by way of diligence of a prudent businessman for its obligations resulting from the contract. The customer’s claims in this context are excluded. Furthermore, excluded from this are damages resulting from loss of life, physical injury or detrimental effects on health if the hotel is responsible for the breach of duty, other damages based on an intentional or grossly negligent breach of duty by the hotel and damages based on an intentional or grossly negligent breach of duties typical of the contract on the part of the hotel. Violation of an obligation on the part of the hotel is equated with that of a legal representative or vicarious agent. In the event of disruptions or faults in the hotel’s services, the hotel shall endeavour to rectify such disruptions or faults upon gaining knowledge of these or following notification without delay by the customer. The customer undertakes to take acceptable action on its part to remedy the disruption and minimise any potential damage. In other respects, the hotel undertakes to inform the hotel in good time of the possibility of extraordinarily significant damage.
4. As a matter of principle, all contractual claims against the hotel shall fall under the statute of limitations one year after the statutory commencement of the limitation period, with the exception of claims in the case of intentional acts. Claims for damages shall fall under the statute of limitations in five years.
5. The customer undertakes to inform the hotel, without request, at the latest upon entering into the contract, whether the event is likely to jeopardise the smooth running of the business, the safety or the reputation of the hotel in public due to its political, religious or other character.
6. Messages, mail and consignments of goods for the customer shall be handled with care. The hotel shall undertake the delivery, safekeeping and, on request, forwarding of the same against payment.
7. If a parking space is made available to the customer in the hotel garage/parking space, even for a fee, this does not constitute a custody agreement. The hotel shall not be liable for the loss of or damage to vehicles parked or manoeuvred on the hotel’s property or for their contents. There is no obligation on the part of the hotel to monitor the parking space. Any damage must be reported to the hotel without delay.

III. Services, prices, payment, setting off

1. The hotel undertakes to render the services ordered by the customer and promised by the hotel.
2. The customer undertakes to pay the hotel’s applicable or agreed prices for these and other services used, including those of his/her event participants. The customer shall be liable for payment of all services used by the event participants as well as the costs they incur. This shall also apply to the hotel’s services and expenses and disbursements for third parties arranged by the customer. This also applies, in particular, to claims for copyright collecting societies.
3. The agreed prices include the respective statutory value added tax. If the period between entering into the contract and the event exceeds four months and if the contractually price generally charged by the hotel for such services increases, the hotel may increase the contractually agreed price by a reasonable amount, not more, however, than 5%. For each additional year between entering into the contract and the event extending beyond the 4 months, the upper limit shall increase by a further 5%. If more than four months elapse between entering into the contract and the event, and the statutory value added tax changes, the prices shall be adjusted accordingly. Increases in value added tax occurring after entering into the contract on the day of the event shall be subsequently charged.
4. Furthermore, the hotel may amend the prices if the customer subsequently requests changes in the number of rooms booked, the hotel’s services or the guests’ length of stay and the hotel agrees to these.
5. The hotel’s invoices for which a due date is not stated are payable without deduction no later than 10 days following receipt of invoice. The hotel is entitled to render accrued claims due at any time and demand payment without delay. In the event of default in payment, the hotel shall be entitled to charge the currently applicable statutory default interest in the sum of 8% or, in the case of legal transactions involving a consumer, in the sum of 5% above the base interest rate. The customer shall reimburse the hotel for reminder costs in the sum of EUR 5.00 for each reminder following the occurrence of default. All other costs incurred in the course of collection shall be borne by the customer.
6. If a minimum turnover has been agreed and this is not achieved, the hotel may charge 60% of the difference as the loss of expected profit insofar as the customer does not furnish proof of less damage or the hotel does not furnish proof of greater damage.
7. The customer may only set off or reduce a claim against a claim of the hotel with an acknowledged or res judicata claim.
8. The hotel is entitled to request reasonable advance payment at any time. The amount of the advance payment and the payment dates are agreed in writing in the contract. The agreed advance payments are non-refundable unless a cancellation free of charge has been agreed between the hotel and the customer. However, the deposit amounts shall be refunded should the hotel be able to resell rooms and event rooms at the same price in the event of a cancellation. Should the rooms and event rooms not be able to be resold at the same price, the customer shall pay the difference.
9. If knowledge of circumstances is gained after the contract has been signed which, in the opinion of the hotel, make the creditworthiness of the customer appear doubtful, the hotel shall be entitled to withdraw from the contract or render the agreed services only against advance payment or provision of security.

IV. Cancellation/reduction on the part of the customer (cancellation)

1. Cancellation by the customer of the contract entered into with the hotel free of charge shall be subject to the hotel’s written approval. If such approval is not granted, the agreed room rate in accordance with the contract as well as services arranged by third parties shall be payable in any case. This shall not apply in the event of a possible re-letting at the same terms and conditions or in the event of a breach of the hotel’s contractual obligations.
2. If a date has been agreed in writing between the hotel and the customer by which cancellation of the contract free of charge is permissible, the customer may cancel the contract up to that date without triggering payment or performance claims by the hotel. The customer’s right to cancel shall expire if he/she does not exercise such a right to cancel in writing directed to the hotel by the agreed date.
3. If the customer withdraws after signing the contract or following expiry of the contractually agreed cancellation date free of charge, the hotel shall be entitled to charge 80% of the lost accommodation turnover in addition to the agreed room rate and the cost the services of third parties. If the customer cancels 21 days or less before the date of the event, the hotel shall be entitled to charge an additional 10% of the lost accommodation turnover.
4. Calculation of the accommodation turnover is based on the following formula: Menu price of the event plus drinks x number of participants. If no price has been agreed for the menu, the cheapest 3-course menu of the respective valid event offer shall be taken as a basis. Drinks shall be charged at one third of the menu price.
5. If a flat-rate conference fee for each participant has been agreed, the hotel shall be entitled to charge 50% of the flat-rate conference fee x agreed number of participants in the event of cancellation after signing of the contract or following expiry of the contractually agreed free cancellation date prior to the date of the event, and up to 90% of the flat-rate conference fee x agreed number of participants in the event of cancellation from 21 days prior to the date of the event or at shorter notice. The agreed cancellation costs according to the contract under Withdrawal apply. The deduction of saved expenses is taken into account by numbers 3 to 5. However, the customer is free to furnish proof that the aforementioned claim did not arise or did not arise in the amount requested.

V. Cancellation by the hotel

1. If agreement has been reached in writing that the customer may withdraw from the contract free of charge within a certain period of time, the hotel shall be entitled, for its part, to withdraw from the contract free of charge during this period if there are enquiries from other customers about the contractually booked event rooms, and the customer does not waive his/her right of withdrawal following a query by the hotel within the period set by the hotel This applies accordingly in the case of granting an option if there are other enquiries and the customer is not prepared to make a firm booking within a period set by the hotel when asked by the hotel. In this case, a firm booking means that the originally agreed, free, cancellation period is rendered inapplicable.
2. The hotel shall similarly be entitled to withdraw from the contract if an agreed advance payment or an advance payment required in accordance with Section III, No. 5, above is not made.
3. Furthermore, the hotel shall be entitled to withdraw from the contract for factually justified reasons, for example if force majeure or other circumstances for which the hotel is not responsible make it impossible to execute the contract, rooms booked under misleading or false statements of material facts, e.g. regarding the person as a customer or the purpose; the hotel has reasonable grounds to assume that use of the hotel services may jeopardise the smooth operation of the business, the security or the public reputation of the hotel without this being attributable to the hotel’s sphere of control or organisation; a breach of Section I, No. 2, applies.
4. The customer shall have no compensation claim in the event of justified withdrawal by the hotel. If the hotel has a claim for damages against the customer in the event of withdrawal in accordance with numbers 2 or 3 above, the hotel may render the claim payable on a flat-rate basis. Section IV, numbers 3 to 6, shall apply accordingly.
5. The hotel may also withdraw from the contract if it becomes aware of circumstances, which indicate that the contracting party’s financial circumstances have deteriorated significantly after entering into the contract, in particular if the customer fails to settle the hotel’s due claims or fails to provide sufficient security and the hotel’s payment claims therefore appear to be jeopardised. This shall be the case, in particular, if * the customer has filed an application for the institution of insolvency proceedings, has initiated extra-judicial proceedings for the settlement of debts or has suspended payments.
7. * insolvency proceedings are instituted or the institution of such proceedings is rejected due to a lack of funds or for other reasons.

VI. Changes to the number of participants and event time

1. The hotel must be notified of any change in the number of participants of more than 5% no later than ten working days before the start of the event. Such a change shall be subject to the hotel’s written approval. The customer shall be invoiced at 100% for variations that extend beyond this.
2. When invoicing, the hotel shall recognise a reduction in the number of participants by the customer of 5% at most, for which notification of at least 10 working days is provided before the start of the event. The originally agreed number of participants less 5% shall be taken as a basis in the event of variations that extend beyond this.
3. The customer has the right to reduce the agreed price by the expenses saved as a result of the lower number of participants, for which the customer is to furnish proof. The customer’s savings due to the granted tolerance of 5 % shall be included in this.
4. In the event of a variation involving an increase in participants, the cost shall be calculated based on the actual number of participants. In the event that the number of participants is exceeded by more than 5%, it may no longer be possible to serve the desired sequence of dishes unless the hotel has agreed to the change.
5. In the event of variations in the number of participants by more than 10%, the hotel shall be entitled to reset the agreed prices and change the confirmed rooms.
6. If the agreed start or end times of the event are postponed and the hotel agrees to these variations, the hotel may charge appropriately for the additional service rendered unless the hotel is culpable. If the agreed start or end times of the events are postponed and the hotel is required to accommodate guests in another hotel due to the delayed clearing, the customer shall bear all costs incurred in this respect. This shall not affect any further-reaching claims for damages on the part of the hotel.
7. In the case of events that continue beyond 11.00 p.m., the hotel may, unless otherwise agreed, charge for personnel expenses from this time onwards on the basis of itemised bills. Furthermore, the hotel may charge employees for travel expenses on the basis of an itemised bill if they need to travel home following the close of business and additional costs are incurred as a result.

VII. Bringing in and taking away food

As a matter of principle, the customer may not bring food and beverages to events. Exceptions shall be subject to a written agreement with the hotel. In such cases, a contribution to cover overhead costs shall be charged. In the event of a violation, the hotel shall be entitled to claim a flat-rate amount of damages for each participant for the loss incurred that the hotel would have accrued for rendering the service. The hotel does not assume any liability whatsoever for detrimental effects on health caused by the consumption of food and drink taken to the event.

VIII. Technical equipment and connections

1. Insofar as the hotel procures technical and other equipment from third parties for the customer at the customer’s behest, it shall act in the name of, on the authority of and for the account of, the customer. The customer shall be liable for the careful handling, proper operation and proper return, including the hotel’s own equipment. The customer shall render the hotel exempt from all third-party claims resulting from the use of these facilities.
2. Use of the customer’s own electrical equipment by way of using the hotel’s electricity network shall be subject to the hotel’s written consent. Any disruptions or damage to the hotel’s facilities resulting from the use of such equipment shall be borne by the customer insofar as the hotel is not responsible for such disruptions or damage. The hotel may charge a flat rate for the electricity costs incurred as a result of such use.
3. Following approval by the hotel, the customer shall be entitled to use his/her own telephone, fax and data transmission equipment. The hotel may charge a connection and in that respect.
4. A shortfall fee may be charged if suitable facilities of the hotel remain unused due to the connection of the customer’s own facilities.
5. Malfunctions of or damage to facilities provided by the hotel or other facilities shall, where possible, be rectified immediately at the customer’s expense.
6. The customer shall obtain any official permits, conditions and approvals required for the event in good time and at his/her own expense. Compliance with public-law requirements and other regulations, the provisions of noise protection and protection of minors etc., as well as payment of the GEMA fees, is incumbent upon the customer.

IX. Loss of or damage to items brought into the hotel

1. Exhibits and other, including personal items, shall be brought into the event rooms or the hotel at the customer's risk. The hotel shall not assume any liability for loss, destruction of or damage to such items, including pecuniary damage, apart from cases of gross negligence or intent on the part of the hotel in the case of honouring contractual obligations. In addition, all cases in which the safekeeping constitutes a typical contractual obligation as a result of the circumstances of an individual case are excluded from this exemption from liability. A safekeeping contract shall be subject to an express agreement apart from the cases stated in sentence 4.
2. Decorative material brought into the hotel is to comply with fire safety requirements. The hotel is entitled to request proof furnished by the authorities in that respect. If such proof is not furnished, the hotel shall be entitled to remove such decoration material that has already been brought into the hotel at the customer's cost, or prohibit setting up such decoration. Setting up and bringing such decoration material into the hotel is to be coordinated with the hotel in advance due to potential damage.
3. Any exhibition or other items brought in must be removed without delay following the end of the event. If the customer fails to do so, the hotel may remove and store them at the customer’s expense. If the items need to remain in the event room, the hotel may charge reasonable compensation for use for the duration of their stay.
4. Other Any items left behind by the event participants shall only be forwarded at the request, risk and expense of the event participants. The hotel shall keep the items for 3 months, after which they shall be handed over to the local lost property office if there is an identifiable value. The cost of storage shall be borne by the customer. If there is no identifiable value, the hotel reserves the right to destroy the items following expiry of this period at the customer’s expense.
5. The hotel shall be liable for items brought into the hotel in accordance with the statutory provisions of BGB, at most up to EUR 3,500 (Section 702, BGB). Liability shall be excluded if rooms, conference rooms or containers in which the guest leaves items remain unlocked. In accordance with BGB, liability only applies up to an amount of EUR 800 (Section 702, BGB) for money and valuable kept in the hotel safe. In other respects, the provisions of Sections 701 et seq., BGB, apply in particular.
6. Packaging material that is used by the customer or third parties in conjunction with event supplies must be disposed by the customer following the event. If the customer leaves packaging material in the hotel, the hotel shall be entitled to dispose of this at the customer’s expense.

X. Liability on the part of the customer for damage

1. The customer shall be liable for any damage to buildings or inventory that is caused by event participants or visitors, employees or other third parties from the customer’s sphere or by the customer himself.
2. The hotel may request that the customer provide appropriate securities (e.g. insurance policies, deposits or guarantees).