Make the beds, serve breakfast, be friendly … we could make things very easy for ourselves! But, if we are honest, neither our guests or we would then enjoy what we do so much! We want every day in our hotel to be a special experience in a way which is only possible with us – indeed for us as well as our guests. After all, how can we satisfy our guests if we are not satisfied? We therefore firmly believe that everything we do as well as our attitude makes a difference. What does that mean? We wrote it down.
We want things to work for you, we are there when and where you need us, so are our light switches. We will do everything that‘s possible, try most things impossible (unless they‘re too weird) and will take responsibility of your business as if it were our personal own.
We have fun doing what we do, we care out of a lust for hospitality, not a need for favourable reviews. We do this because we truly want to, we love to see people happy, we are not in it because it runs in the family or because of all the money (Ha). We don’t smile, we laugh, it comes from the heart not from the brand standards book. We believe in friendliness but as that is such an overused word we call it kindness and patience.
We are original and true to our own personality, always straightforward and never boring, we don’t pretend to be something we‘re not, we‘re not ashamed of where we came from and honest and proud of where we are going to.
We know not everyting is always perfect but you‘ll see, it will mostly feel exactly right, we believe in an improvised jam, in delivering that flexibility that can only be achieved when you truly master your field.